Quiz
Choosing the Right Elicitation Technique
Match discovery goals to the strongest elicitation technique when stakeholders can't articulate real workflow needs.
You're building a warehouse-scanning app. Stakeholders describe an 'efficient' picking process in interviews, but adoption of prior tools was low and workers say one thing yet do another. You have limited time and must uncover the true workflow, including undocumented workarounds. Which elicitation technique should you prioritize first?